West Studios

Sheffield Road, Chesterfield. S41 7LL

01246 488002

Local Customer Support

Mon - Fri: 8:30 - 17:30

Online store always open

Your website is critical to your business. It generates leads, converts customers, and increases your revenue. It’s your number one marketing tool where potential new customers find and engage with you. It’s fundamental to the growth and success of your business and we want to make sure it’s available to your customers 24/7 without interruption. 

Keeping your website maintained and healthy is an essential part of any online business and requires support and technical experience. Websites are never finished, requiring constant servicing and updating in order to run efficiently.

What's included with your website Customer Care Plan?

What our happy clients say

vidigimedia.com

happy customer reviews
Grant W
@vidigimedia
Read More
Can't thank you enough! You took our site from what had done us well but was dated and totally unfit for purpose, rebuilt the whole thing, and added a look and features we would never have considered. Awesome job all around!

Here's what you'll get each month...

  • More Time - Less Stress
  • Website Cloud Hosting
  • SSL Certificate
  • Enhanced Website Security
  • Premium Software and Updates
  • Google Analytics
  • Daily Backups and Restore Points
  • Monthly Website Reports
  • Customer Dashboard and Portal
  • More Time - Less Stress

    So important we mentioned it twice!

Frequently Asked Questions

No, not at all. If you are happy with your current hosting company, I can still take care of your website, as long as it is a WordPress website.

Please be aware that some features of the website  Customer Care Plan may only be available for clients that are hosted with me. 

First of all your site needs to be a WordPress site and I would need access to your website’s admin section so that I can conduct a full WordPress website audit. This WordPress website audit service is normally charged at £50.00 but the fee is waivered for new customers. Once the audit is complete we’ll discuss which website Customer Care Plan is best suited for your business. 

Most certainly! Although my plans are created for websites that are built by Twisted Spire, we very much welcome clients who are looking for a long-term relationship with a dedicated and trusted webmaster.

No. The support time in your website Customer Care Plan is set aside each month per client and is not rolled over or transferable. This is so that I can dedicate myself efficiently to each client and provide each with a superb service.

That’s fine, just email me at info@twistedspire.co.uk and ask how many hours you would like. I will invoice you separately for each hour worked, at the discounted rate of £25 an hour.

Get in touch!

Okay, let’s get started. Simply enter your contact details below and I’ll take care of the rest!